Telstra ----twinkly twinkle

I often misspell Telstra as Telstar....those who were around at the time (late 50s?) will remember the excitement at the launching of Telstar...the first satellite...or was it a sputnik?
Any way....I often chuckle that Telstra floats above the real world oblivious of what is going on below.
It seems unbelievable in modern Australia, in one of the 5 major cities, you have to spend 90 mins at a time to discuss phone installation and maintenance. I have probably had six such phone calls!!
It is incredible that the government believes that Telstra is ready to be sold when a disconnected phone line cannot be reconnected in a week (it has now been three...and did I hear them say 30th May on the phone today....aaaagh).
In creating an economy (the call centre) there is also a nightmare....circular systems which go round and round and no one takes responsibility. You can hear the huge sigh of relief when an operator can pass the phone call off to someone else.....and the sigh of despair from the caller.
No one cares, I am aware that when you even begin to explain to a possibly interested onlooker that they tire and begin to desperately pray that this might never happen to them. They then sink, trance-like into a glazed look of feigned interest.
So I apologise to all who I have bored so far with our tale of woe..but I guess you stopped reading a few sentences ago......!!!!